1.
Bhandari MS, Polonsky MJ. An Empirical Investigation of the Effect of Interaction Justice Perception on Consumer Intentions After Complaining. JBSGE [Internet]. 2007 Apr. 1 [cited 2026 Mar. 28];2(1):11–20. Available from: https://journals.vu.edu.au/index.php/jbsge/article/view/95